How To: Manage Event Registrations

Goal

Set up and manage trade fairs, conferences, or corporate events with full attendee, booth, session, and sponsor management.

Steps

Step 1: Create the Event

1. Go to Events in the sidebar under Marketing
2. Click "Add Event"
3. Fill in: name, description, venue, dates, capacity, ticket price
4. Save the event

Step 2: Configure Event Details

The event management system has 7 tabs:

1. Overview: General event information
2. Attendees: Register and manage participants
3. Booths: Set up exhibition spaces with pricing and assignments
4. Sessions: Schedule talks, workshops, and breakout sessions
5. Sponsors: Manage event sponsors and tiers
6. Activities: Track event-related activities
7. Files: Attach event documents (floor plans, schedules, etc.)

Step 3: Register Attendees

1. Go to the Attendees tab
2. Click "Add Attendee"
3. Enter attendee details: name, email, company, ticket type
4. The system tracks registration status: Registered, Confirmed, Attended, Cancelled

Step 4: Set Up Booths

1. Go to the Booths tab
2. Add booths with: booth number, size, location, price
3. Assign booths to sponsors or exhibitors

Step 5: Schedule Sessions

1. Go to the Sessions tab
2. Create sessions with: title, speaker, time, room, capacity
3. Track session attendance

Cancellation

If an attendee cancels, the system records the cancellation reason for audit purposes.