How To: Create Your First Deal and Close It
Updated March 15, 2026 1 views
Goal
This guide walks you through creating a deal in the pipeline, moving it through stages, and closing it as won.
Prerequisites
- At least one pipeline configured (Settings → Pipelines)
- At least one contact created
Steps
Step 1: Create the Deal
- Go to Pipeline in the sidebar
- Click "Add Deal"
- Fill in the deal details:
- Title (e.g., "Enterprise License — ACME Corp")
- Value (e.g., 150,000,000 VND)
- Contact and Company
- Pipeline and starting stage
- Expected close date
- Click Save
Step 2: Work the Deal
As you progress the deal:
- Drag the deal card to the next stage in the board/kanban view
- Or click the deal → Edit → change the stage
- Log activities (calls, meetings, emails) to track interactions
- Add notes about key conversations
Step 3: Create a Quote
- Open the deal and click "Create Quote" or go to Quotes → Add Quote
- Add line items from your product catalog
- Send the quote to the customer via the share link
Step 4: Close the Deal
- Drag the deal to the "Won" stage (or update the stage manually)
- The deal is now marked as won
- If you have commission rules set up, commissions are automatically calculated
- You can now create a Contract, Invoice, or Order from this deal
What Happens When a Deal is Won?
- The deal card shows a "Won" badge
- Commission rules with "Deal Won" trigger fire automatically
- Dashboard statistics update to reflect the new revenue
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