Multi-Language Support (English & Vietnamese)

Overview

KeenCRM is fully available in both English and Vietnamese. Every label, button, message, and notification is translated.

Switching Languages

1. Click the globe icon (🌐) in the top-right corner of any page
2. Select your preferred language: EN (English) or VI (Tiếng Việt)
3. The page immediately switches to the selected language

What Changes

When you switch languages:

• All navigation labels and buttons change
• Form labels and placeholders change
• Error messages and success notifications change
• Date and number formatting adjusts (VN uses dd/mm/yyyy, dots for thousands)
• Help articles and chatbot responses are in your selected language

What Doesn't Change

• Your data content (contact names, deal titles, notes) remains as you entered it
• Code and technical identifiers stay in English
• Email addresses and phone numbers are language-independent

Chatbot Language

The support chatbot automatically responds in the language of your current KeenCRM session. If you're using Vietnamese, the chatbot responds in Vietnamese.

Tips

• You can switch languages at any time without losing data
• Both languages have 100% translation coverage
• Vietnamese number formatting uses dots (57.000.000) while English uses commas (57,000,000)